This is the message Hewlett Packard's software was giving me at eight this morning. So, I re-booted my computer and was able to scan in one document. Next document, "Fatal Error." Again, Re-boot. Try to scan again and the software recommends that I uninstall the program and reinstall the software. Fine. I uninstall the program, go up to the tech office where there are no tech people... then I remember that I had Ted look for the user's manual once, and he had no idea where he had filed it, or the software. I rummage through file after file, then find a manual for a Hewlett Packard scanner. I go back to my desk, log onto hp's web site, find the printer and the software and download it...
Only to find that the manual was for a different scanner and the program that I had downloaded was in Spanish.
A little swearing followed by another uninstall.
I went upstairs again to look for tech people. No one in, no computers on... what good are people if they don't come to work?
So, I go back to HP's web site, but I don't know what kind of scanner I have (you would think they would print the damn name somewhere on the device). After an hour of searching I find a search engine that asks for "product numbers." Luckily, the first number I find on the scanner, is the correct number. HP ScanJet 6200. I follow a couple of links and find the program I am looking for. It takes 20 minutes to download...
I take a quick break, while Joc is here, to get a sandwich. I run into Jared in the hall way. He reminds me of a meeting we have with Dr. Keller concerning the Environmental Ethics Conference. "Can't Go, Jared..." I have too much work to do.
So, he's pissed off at me.
Get back to my desk, eat my sandwich and wait for the damn program to finish downloading. Once finished, I unzip the file and run the install. Right program, but it doesn't scan from the automatic document feeder. So, I go back to HP's web site to look for software for the feeder. The feeder doesn't have software.
I look at the scanner and notice that the feeder is unplugged from the scanner. Dumb shit. I plug it back in, and the damn thing works...
5 hours wasted. Now, to work!
I hate my job.